D+AS MAGAZINE

FEATURES — What's the Worst?

© 2002 Door & Access Systems
Publish Date: Spring 2002
Author: Tom Wadsworth
Page 27


What's the Worst?

In our opinion, here are Dateline's top three statements that are the most damaging to the garage door industry.
  1. Dateline's Lea Thompson: "He tried to sell him rollers, which in the garage door business, seem to be a quick, easy way to run up the bill."
  2. Dateline's Lea Thompson: "On the phone, the person who claimed to be the (AA Able) owner said he wasn't surprised we had been overcharged and even cheated so often by garage door repairmen."
  3. The same AA Able representative told Thompson that "repairmen get paid strictly on how much they bring in, so there is an incentive to charge higher prices."